Welcome to the NFSUK website...
The National Federation of Shopmobility UK (NFSUK) is a UK registered Charity. It exists to support and promote its affiliated Schemes to existing and potential customers, and encourage the development of new Schemes. In addition NFSUK will do whatever it can to facilitate public access and offer related guidance and information.
Details of the individual Shopmobility Schemes affiliated to NFSUK can be found in our on-line Directory. Access is obtained by clicking on the "Shopmobility Directory" button on the top of the row to the left and using the search criteria. You will need to contact a specific Shopmobility Scheme in order to make equipment bookings or find out detailed information. General and contact information is contained in their Directory entry.
Please scroll down this page for the latest information or click on the buttons on the left for more general information and guidance.
Remember that to book equipment or to find out more information about Shopmobility provision you are recommended to contact the particular Scheme you want to use direct. Their details can be found from the on-line Shopmobility Directory. Please click on the "Shopmobility Directory" button on the top left of the Home Page.
NFSUK's TELEPHONE NUMBER IS:
0844 41 41 850
MOBILITY SCOOTERS AND YOU ... For information about our new DVD and to view an introduction Click Here.
If you want a copy of this DVD please send a cheque for £6.00p (inc p+p) to NFSUK, 163 West Street, Fareham, Hampshire, PO16 0EF.
The Summer 2013 edition of Ability Needs Magazine has now been published. It is available from your local affiliated Shopmobility Scheme and other retail outlets. Get your copy today!
Make sure that you check any Shopmobility Scheme you use is affiliated to NFSUK before you use them. Simply ask them if they are affiliated and if they are to show you their current Certificate of Affiliation. You can always check our Directory of Schemes or contact us if you are in any doubt. That way you will be sure that they meet NFSUK`s national service accreditation and best practice standards. Not all organisations that describe themselves as a "Shopmobility Scheme" are affiliated and a very small minority of commercial mobility companies try to pass themselves off as being affiliated when they are not. If you encounter anything like this please make sure that you let us know about it. You will need to include a detailed summary of the organisation`s name, address and the circumstances of the event you are reporting please. NFSUK thanks you for your help and support in maintaining a high level of service and standards.
Members of the public should click on "Shopmobility News" for other guidance and information NFSUK publishes from time to time. This includes information about
Registration of Mobility Equipment with the DVLA
DfT Guidance documents about the Blue Badge Scheme.
Click on the "Lockton" logo above for all your mobility equipment insurance needs.
NFSUK is pleased to provide early information about its National Passport Scheme. Please look within the "Shopmobility News" for more information.
Affiliated Schemes only have access to the information published within their password protected site accessed by clicking "Shopmobility Affiliates". Affiliated Schemes should check this part of the site regularly to keep up-to-date with the Latest News!
INFORMATION FURTHER DOWN IN THIS SECTION ON:
NFSUK's website includes our online Directory of Shopmobility Schemes in the UK, Channel Islands and Republic of Ireland plus a wealth of other information. NFSUK hopes that you will find it useful as you plan your journeys around those countries. Any existing Scheme not affiliated or any organisation thinking of starting a Scheme is welcome to contact us to discuss the process of affiliation. That process will determine whether you meet NFSUK's Best Practice and Minimum Standard Criteria. These are reviewed and confirmed annually to ensure ongoing compliance. NFSUK wants to expand its service to cover leisure facilities and some European, Americas and Far East destinations. We always welcome feedback about Shopmobility facilities that anyone uses either at home or abroad and might wish to recommend for consideration for affiliation. Please check the "About the Federation" tab for more on NFSUK's Starter Pack for Schemes wishing to start-up and/or affiliate to NFSUK. Please email us for further information.
NFSUK was pleased to announce at its 2012 National Conference that the 2012 "Tom Hillier Award" for outstanding customer service was awarded to Salisbury Shopmobility in Wiltshire. Congratulations to them!
NFSUK has replaced its "Best Practice" Award with a new "RSA Risk Management Award" and this will be awarded for the first time in 2013 in conjunction with Royal Sun Alliance.
Details of how to nominate your Affiliated Shopmobility Scheme for the 2013 Tom Hillier Award will be published in 2013.
NFSUK has developed a range of accredited partner arrangements that enhance our service to our affiliated Schemes and the wider public community. Details of these have been published to Affiliated Schemes and are also available direct from NFSUK. Make sure that you visit regularly to keep up-to-date with what`s happening within the Shopmobility Network, and benefit even more from what`s on offer! You can call our 24 hour answerphone service or email us with your needs for mobility equipment (hire or purchase), accessible accommodation (at home and abroad) or insurance (personal or corporate).
The Spring 2013 edition of the ShopMo Shuttle has been publshed and distributed to Affiliated Schemes. It is available on the Affiliated Schemes` only password protected Website bottom button on left, along with much more information.
Look at for your copy of Ability Needs magazine produced in partnership with NFSUK. In it you will find general interest news and articles plus some specific information about the Shopmobility Network and using the Shopmobility service. It is another source of information we provide for you and hope that you find it useful.
Clusters of Schemes have been invited to hold other events during the course of next year. Further details of these will be published in due course. Please contact NFSUK if you are interested in attending an event close to you or want to offer help or sponsorship.
Due to increased pressure of production costs and the significantly reduced demand for the paper version of this publication (as the most up-to-date information is published in our on-line version on this website), and following consultation with its affiliated Schemes, NFSUK has reluctantly been forced to decide to cease publishing a paper version. The last edition published in that format was that produced for 2012. Some copies of this remain available.
t: 0844 41 41 850
(Normal office hours are Monday to Friday : 10.00am to 4.00pm. Otherwise our 24hour answerphone service is available. Pease leave your name, telephone number and a short message to help us reply to your call)