WELCOME TO THE NFSUK WEBSITE ...

The National Federation of Shopmobility UK (NFSUK) is a UK registered Charity. It exists to support and promote its affiliated Schemes to existing and potential customers, and encourage the development of new Schemes. In addition NFSUK will do whatever it can to facilitate public access and offer related guidance and information.

Please scroll down this page for the latest information or click on the buttons on the left for more general information and guidance.

Please note that there may been some delays to responses to routine enquiries during August as NFSUK will be operating with reduced staff cover due to holiday absences. Thank you for your patience if this affects you.

STOP PRESS!! The NFSUK 2011 Directory of Schemes will be published in September 2010. to reserve your copy please send a cheque made payable to "NFSUK" for £5.00p (cost inclusive of p+p) to us at PO Box 6641, Christchurch, BH23 9DQ.

WARNING ...
Make sure that you check any Shopmobility Scheme you use is affiliated to NFSUK before you use them. Simply ask them if they are affiliated and if they are to show you their current Certificate of Affiliation. You can always check our Directory of Schemes or contact us if you are in any doubt. That way you will be sure that they meet NFSUK`s national service accreditation and best practice standards. Not all organisations that describe themselves as a "Shopmobility Scheme" are affiliated and a very small minority of commercial mobility companies try to pass themselves off as being affiliated when they are not. If you encounter anything like this please make sure that you let us know about it. You will need to include a detailed summary of the organisation`s name, address and the circumstances of the event you are reporting please. NFSUK thanks you for your help and support in maintaining a high level of service and standards.

Members of the public should click on the “News Items” tab on the left of this screen for other guidance and information NFSUK publishes from time to time. This includes information about
Registration of Mobility Equipment with the DVLA
and
DfT Guidance documents about the Blue Badge Scheme.

Click on the "Lockton" logo above for all your mobility equipment insurance needs

NFSUK is pleased to provide early information about its National Passport Scheme. Please look within the "News Items" for more information.

Affiliated Schemes only have access to the information published within their password protected site accessed by clicking on the “Affiliates Only” tab. Affiliated Schemes should check this part of the site regularly to keep up-to-date with the Latest News!

The definitive travel guide to accessible Britain has been published: OpenBritain 2010 is now available. Click on the "News Items" to the left for more details ...

INFORMATION FURTHER DOWN IN THIS SECTION ON:

USING THIS WEBSITE AND THE DIRECTORY OF AFFILIATED SCHEMES;
2010 BEST PRACTICE AND TOM HILLIER AWARDS;
2009 BEST PRACTICE AND TOM HILLIER AWARDS;
NFSUK`s ACCREDITED PARTNERS;
SPRING 2010 EDITION OF THE SHOPMO SHUTTLE;
2010 EVENTS.

USING THIS WEBSITE AND THE DIRECTORY OF AFFILIATED SCHEMES

NFSUK`s website includes our online Directory of Shopmobility Schemes in the UK, Channel Islands and Republic of Ireland plus a wealth of other information. This supplements our 2009/2010 paper version that is available for purchase from us. NFSUK hopes that you will find it useful as you plan your journeys around those countries. The 2009/2010 edition of our Directory has now been distributed to Affiliated Schemes, Subscribers and Supporters. This Directory has a new style and, continues to with more general information and as the number of Shopmobility Schemes that are affiliated continues increases. Any existing Scheme not affiliated or any organisation thinking of starting a Scheme is welcome to contact us to discuss the process of affiliation. That process will determine whether you meet NFSUK`s Best Practice and Minimum Standard Criteria. These are reviewed and confirmed annually to ensure ongoing compliance. NFSUK wants to expand its service to cover leisure facilities and some European, Americas and Far East destinations. We always welcome feedback about Shopmobility facilities that anyone uses either at home or abroad and might wish to recommend for consideration for affiliation. Please check the "About the Federation" tab for more on NFSUK`s Starter Pack for Schemes wishing to start-up and/or affiliate to NFSUK. The paper version of our 2009/2010 Directory is available from NFSUK for £5.00p (inc p+p). If you would like one the please send a cheque for that amount made payable to "NFSUK" to "NFSUK, PO Box 6641, Christchurch, BH23 9DQ". Quantity orders are welcomed and will attract a discount dependent upon the number of copies ordered. Please email us for further information.

2010 TOM HILLIER AND ECCLESIASTICAL INSURANCE GROUP BEST PRACTICE AWARDS

NFSUK was pleased to announce at its 2010 National Conference that the 2010 "Tom Hillier Award" for outstanding customer service was awarded to Basingstoke Shopmobility. Congratulations to them!

Solihull and the Kendal and South Lakes Shopmobilities were awarded "Ecclesiastical Insurance Group Award for Best Practice Innovation" Certificates of Commendation in 2010. Solihull was awarded this in recognition of them establishing a local user passport system which will be a great starting point for the introduction of NFSUK`s national version in due course. Kendal and South Lakes was awarded this in recognition of them successfully working in partnership with others to creatively overcome some local parking difficulties for users of their Scheme. Congratulations to both Schemes!

NFSUK`s ACCREDITED PARTNERS

NFSUK has developed a range of accredited partner arrangements that enhance our service to our affiliated Schemes and the wider public community. Details of these have been published to Affiliated Schemes and are also available direct from NFSUK. Make sure that you visit regularly to keep up-to-date with what`s happening within the Shopmobility Network, and benefit even more from what`s on offer! You can call our 24 hour answerphone service or email us with your needs for mobility equipment (hire or purchase), accessible accommodation (at home and abroad) or insurance (personal or corporate).

SPRING 2010 EDITION OF THE SHOPMO SHUTTLE

The Spring 2010 edition of the ShopMo Shuttle has been publshed and distributed to Affiliated Schemes. It is available on the Affiliated Schemes` only password protected Website bottom button on left, along with much more information.

2011 EVENTS

Clusters of Schemes have bee invited to hold other events during the course of next year. Further details of these and the national event will be published in due course. Please contact NFSUK if you are interested in attending an event close to you or want to offer help or sponsorship.

e: info@shopmobilityuk.org
t: 0845 644 2 446
(24hour answerphone service available (select option 1) please leave your name, telephone number and a short message to help us reply to your call)