Safety Considerations: Do's and Don'ts

We have set out below some recommendations for safe use of powered wheelchairs and scooters as a reminder for shopmobility customers.

Don`t forget that shopping centres can be very crowded places and consideration needs to be given at all times to other pedestrians.

This list is not comprehensive but will help make Shopmobility a good experience for everyone.

• Always keep the speed reduced when in busy or confined areas.
• Be courteous and show consideration for other users of the town/city/shopping centre. Remember that pedestrians often stop suddenly and you may not be able to stop as quickly, so reduce your speed and keep your distance.
• Always follow the special instructions given to you by the Shopmobility scheme about the use of your vehicle.
• Reduce your speed when cornering.
• When leaving the vehicle unattended, always take the key with you and try to leave it where it won't inconvenience others.
• Use dropped kerbs whenever possible and, when climbing kerbs, approach them at right angles.
• Never let anyone else use the scooter issued to you.

Never let anyone ride on your vehicle with you, even if this is a small child, as this upsets the balance of the vehicle.

Finally, if you do have an accident of any sort always inform your Shopmobility scheme. They can then give the vehicle a safety check before somebody else uses it and take any other action which may be required.